Help Centre
Frequently Asked Questions
Find quick answers, organised by topic.
General
The Spiritual Kart is a premium spiritual store offering certified, energised Rudraksha, gemstones, bracelets, malas and puja essentials, backed by expert astrology guidance.
Yes. Every product is 100% natural, lab-certified and ritually energised before dispatch.
Rudraksha
It depends on your goal and Rashi. The 5 Mukhi is universally safe; for others we recommend a quick consultation.
Natural Rudraksha is a sacred seed from the Rudraksha tree, traditionally associated with Lord Shiva. It is commonly worn during prayer, meditation and daily spiritual practices.its promotes mental clarity, inner peace, spiritual growth, and protection from negative energies. It also balances planetary influences
according to Vedic astrology.
Whether you are looking to buy authentic Rudraksha online for daily wear, meditation or prayer, The Spiritual Kart offers a carefully selected collection of natural Rudraksha beads to support your spiritual journey.
Keep it clean, oil it occasionally, and avoid harsh chemicals. Remove during heavy chores.
Gemstones
Each gemstone includes a lab certificate with a verifiable ID confirming its natural origin.
For powerful stones like Blue Sapphire, yes — a trial and consultation are strongly advised.
Orders
Visit the Track Order page or your account's Orders section for live status.
Contact us within 12 hours of ordering and we'll do our best to help before dispatch.
Shipping
Yes, on all orders above ₹999 within India.
Yes, worldwide. Charges and timelines appear at checkout.
Returns
7 days from delivery on unused items in original packaging with the certificate.
Refunds are processed within 5–7 business days after we receive the return.
Consultation
Over phone or video at your booked slot, followed by a written remedy summary.
Absolutely — 100% private and never shared.
Certification
Government-approved gemmological laboratories issue every certificate.
Yes, using the unique ID on the issuing lab's website.